EIR Pulse reads every public comment on your channels, understands Khmer and English, and turns the noise into sentiment, ratings, issues and a customer-journey map — automatically.
Positive / negative / mixed, an implied 1–5 star rating and severity for every comment — even in Khmer.
Thousands of comments auto-grouped into a handful of real issues, each with a trend and an AI summary.
See exactly where customers get stuck — onboarding, active use, or hitting an issue.